Draft — pending legal review. This page was prepared by Power of Smol as a starting point based on Singapore's Personal Data Protection Act (PDPA), using the business details confirmed for The Watch Specialist's Clinic. It is not legal advice and has not been reviewed by a lawyer. Please have this checked by a Singapore-qualified lawyer or PDPA consultant, and confirm the contact details below, before publishing.

Legal

Privacy Policy

Last updated: [insert date of publication]

This Privacy Policy explains how The Watch Specialist's Clinic Pte. Ltd. ("we", "us", "our", UEN 202134742G) collects, uses, discloses, and protects personal data, in accordance with Singapore's Personal Data Protection Act 2012 ("PDPA").

1. What we collect

Data you give us directly — when you contact us by phone, WhatsApp, or in person to ask about or book a service, you may share your name, contact number, and details about your watch or repair request.
Data collected automatically — when you visit this website, standard technical information (such as browser type, device type, and pages visited) may be collected via cookies. See "Cookies" below.

2. How we use your data

We use personal data to respond to enquiries, arrange and manage servicing appointments, provide updates on a repair in progress, improve our website and services, and meet our legal and accounting obligations. We do not sell personal data to third parties.

3. Cookies

This website uses a cookie banner to ask for your consent to non-essential cookies on your first visit. [To confirm: which analytics or tracking tool, if any, this site actually uses — update this section to name it once decided.]

4. Third-party platforms

When you message us via WhatsApp, or interact with our Instagram or Facebook pages, that activity is also subject to those platforms' own privacy policies (Meta), which we do not control.

5. Disclosure of personal data

We do not disclose your personal data to third parties except with your consent, to service providers who help us operate our business (for example, accounting), or where required by law.

6. Data retention

We keep personal data only for as long as necessary for the purposes described above, or as required by law (for example, accounting records).

7. Data security

We take reasonable technical and organisational measures to protect personal data in our possession from unauthorised access, collection, use, disclosure, or similar risks.

8. Your rights

Under the PDPA, you may request access to the personal data we hold about you, request correction of inaccurate data, or withdraw your consent for us to collect, use, or disclose your personal data (which may affect our ability to serve you). To do so, contact us using the details below.

9. Data Protection Officer

The Watch Specialist's Clinic Pte. Ltd.
Email: [confirm — thewatchspecialistsclinic@gmail.com appears on public listings but has not been directly confirmed]
Phone / WhatsApp: +65 8142 3230

10. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page.